Terms and Conditions

1. These terms

These terms govern loheden.com and are the general terms for the products and services of Loheden AI Solutions AB ("we"). A product's own terms, where it has them, apply to that product and prevail over these, and consulting is provided on the terms agreed for each assignment. By using loheden.com, or by buying or using a product of ours that has no terms of its own, you accept these terms. If you accept them for a business, you confirm that you may bind it. Our privacy policy describes how we process personal data; it is not part of these terms.

2. Not advice

The content of loheden.com is information about our services and products. It is not financial, investment, betting, legal or other professional advice, and it is not an offer to sell; a product is sold on the terms presented for it. You make your own decisions and bear their risk.

3. Use

You may not copy the content of loheden.com for others, scrape or overload the site, get around its protections, or use it unlawfully or to harm others. The site and our products, with their content and intellectual property, belong to us or our licensors; software is licensed, not sold, on the terms that come with it.

4. Price and payment

A product's price, billing period and renewal are those presented when you buy it, and payment is handled by the payment provider named at checkout. Refunds beyond what the law gives are at our discretion.

5. Changes to the site and our products

We may change, suspend or discontinue loheden.com or any product or part of it. Towards a consumer we do so only for a valid reason, such as a legal, security, technical or commercial one, and if we discontinue a paid product before a prepaid period ends, we refund the unused part.

6. Ending access

We may suspend or end your access at once if you break these terms or the law, commit fraud, reverse a payment, become subject to sanctions, or where the law requires it, with no refund beyond what the law gives.

7. No warranty

TO THE FULLEST EXTENT THE LAW ALLOWS, LOHEDEN.COM AND OUR PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY AND NON-INFRINGEMENT. Data from third parties, such as app stores, markets, sports results or AI providers, may be wrong, late or stop. A private buyer has the statutory rights if a product is faulty; complaints go to the email or postal address below.

8. Liability

As far as the law allows, we are not liable for indirect or consequential loss, lost profit, revenue, business, goodwill or data, or loss caused by others, and our total liability is limited to, for a subscription, one month's worth of your latest payment for the product concerned (that payment scaled to one month of the period it paid for, so a twelfth of a yearly one), and for a one-time purchase, what you paid for it, but no more than USD 100 or the same value in the currency you paid in. If you buy as a private person, we are not liable for any loss in a business activity. This does not limit liability that the law does not allow us to limit.

9. Indemnity

A business customer indemnifies us against claims, losses and costs arising from its use of loheden.com or our products in breach of these terms or the law.

10. Time to claim

A business customer must bring any claim within one year of when it knew or should have known of it.

11. Sanctions and age

When you buy from us, you confirm that you are 18 or older, that you are not subject to EU, UN, US or Swedish sanctions, and that you are not in a place under a comprehensive embargo.

12. Changes to these terms

We may change these terms. A one-time purchase keeps the version accepted; a new version covers new purchases. For a subscription we tell you before a renewal to which a new version applies, and you may cancel before it does. For a business customer, and for the use of loheden.com, a new version otherwise applies from the date it gives.

13. Law and courts

These terms are governed by Swedish law, without its conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods. A consumer keeps the protection of the mandatory rules of the country where they live. Any dispute with a business, or with a consumer living outside the EU, the EEA, Switzerland and the United Kingdom, is settled exclusively by the Swedish courts, with the district court for our registered office as the first instance. Outside the EU, the EEA, Switzerland and the United Kingdom, claims may be brought only individually, not as a plaintiff or class member in a class or representative action, and any jury trial is waived.

14. General

If a clause is invalid, the rest stands. These terms are the whole agreement about what they govern. We may transfer our rights and obligations to a company that takes over our business or a product. We are not liable for delay or failure caused by events beyond our reasonable control. We may give notice by email to the address you gave us or on loheden.com. We may use any feedback you give us for any purpose, without obligation to you. If a translation differs from the English, the English prevails for business customers.

15. Contact

Loheden AI Solutions AB, org. no. 559261-7566, Vretavägen 26, 71993 Vintrosa, Sweden. Email: hi@loheden.com.