Syana – Terms and Conditions

1  The App is Not Medical Advice

The Syana App is a personal data logging and tracking utility. It is not a medical device, nor does it provide medical advice, diagnosis, or treatment.

Predictions are Estimates:

All information provided by the App, including but not limited to predictions for menstrual cycles, fertile windows, and ovulation days, are mathematical estimates based solely on the data you provide. Their accuracy is not guaranteed and can be influenced by numerous factors including stress, diet, illness, and lifestyle changes.

Not for Contraception or Conception:

You must not use the App as a form of birth control, contraception, or for conception planning. Always consult a qualified healthcare professional for such purposes.

Consult a Professional:

The App is not a substitute for the advice of a doctor or other qualified healthcare provider. Always seek the advice of your physician with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or inferred from the App.

2  License Grant & Scope

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use one copy of the App on any device you own or control for personal, non-commercial purposes, subject to these Terms.

For users who downloaded the App from the Apple App Store: This license is further limited to using the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The license also permits you to share your use of the App with other accounts associated with you via Family Sharing or volume purchasing.

All other rights are reserved. You must not (a) sell, lease, or sublicense the App; (b) reverse-engineer, decompile, or derive source code; (c) remove proprietary notices; or (d) use the App for unlawful, defamatory, or harmful purposes.

3  Data Privacy and Storage

As stated throughout the App's onboarding process, your privacy is our priority.

On-Device Storage:

All personal health data you enter into the App, including period dates, symptoms, and notes, is stored exclusively on your local device. We do not have access to this data, and it is not transmitted to our servers.

User Responsibility for Backups:

The App provides an encrypted backup and import feature. You are solely responsible for creating and securely storing your own data backups. We are not responsible for any loss of data, whether due to device failure, accidental deletion, or any other cause. The security of your backup password is your responsibility.

4  Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the App.

5  User Responsibilities

• You agree to provide accurate and complete information to the best of your ability to ensure the App's estimations are as relevant as possible.
• You are responsible for maintaining the security of your device to protect the personal data stored within the App.
• You agree not to use the App for any unlawful purpose or in any way that could damage, disable, or impair the App.

6  Prohibited Uses

You agree not to use the App to violate laws, upload malware, harass others, scrape data, or bypass security measures.

7  Third-Party Services

The App utilizes certain third-party services to provide its full functionality. Your use of the App constitutes your agreement to be bound by the terms of these services as well.

Firebase (Core App Services):

We use Google's Firebase platform for several core app functionalities. This includes anonymous user authentication, sending general notifications, and storing non-sensitive data like usage statistics. We also use Firebase for optional, non-personally-identifiable analytics and crash reporting to improve app stability and performance. Your personal health data always remains exclusively on your device and is never sent to Firebase or our servers. Use of these services is subject to Google's policies.

RevenueCat (In-App Purchases):

If you choose to purchase a subscription or other premium features, the transaction is managed by RevenueCat. This is subject to RevenueCat's terms of service and privacy policy.

8  Intellectual Property

All content, design, graphics, and other intellectual property associated with the App are owned by Loheden AI Solutions AB and are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for your personal, non-commercial use.

You and we acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Loheden AI Solutions AB, not Apple or Google depending on the platform, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

9  Disclaimers and Limitation of Liability

"AS IS" BASIS:

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

NO GUARANTEE OF ACCURACY:

WE DO NOT WARRANT THAT THE APP WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, OR ERROR-FREE. THE PREDICTIONS AND INFORMATION PROVIDED ARE FOR INFORMATIONAL PURPOSES ONLY.

LIMITATION OF LIABILITY:

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOHEDEN AI SOLUTIONS AB, ITS AFFILIATES, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• (a) YOUR USE OF OR INABILITY TO USE THE APP;
• (b) ANY DECISIONS YOU MAKE BASED ON INFORMATION FROM THE APP, INCLUDING BUT NOT LIMITED TO DECISIONS REGARDING HEALTH, PREGNANCY, OR CONTRACEPTION;
• (c) ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR DEVICE AND THE DATA STORED THEREIN;
• (d) ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED TO OR THROUGH THE APP.

10  Indemnification

You agree to indemnify and hold harmless Loheden AI Solutions AB and its employees from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the App or your violation of these Terms.

11  Legal Compliance & Export

You represent that (i) you are not located in a country subject to a government embargo, and (ii) you are not listed on any prohibited-party list. You agree to comply with all applicable export-control and sanctions laws.

12  Termination

We reserve the right to terminate or suspend your access to the App at any time, without notice, for any reason, including for a breach of these Terms. You may stop using the App at any time. Deleting the App from your device will result in the permanent loss of all data stored within it, unless you have created a backup.

13  Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Sweden, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the App shall be resolved in the Swedish courts.

14  Changes to These Terms

We may update these Terms at our discretion. Updated Terms will be posted on this page and show a new "Last Updated" date. Continued use after an update constitutes acceptance.

15  Severability

If any provision is held unenforceable, the remaining provisions remain in full force.

16  Contact Us

If you have any questions about these Terms, please contact us at:

Loheden AI Solutions AB
Vretavägen 26, 71993, Vintrosa, Sweden
Email: [email protected]

17  Additional Terms Applicable to Apple App Store Users

If you have downloaded the App from the Apple App Store, the following additional terms apply:

Acknowledgement:

You and Loheden AI Solutions AB acknowledge that these Terms are concluded between you and Loheden AI Solutions AB only, and not with Apple. Loheden AI Solutions AB, not Apple, is solely responsible for the App and the content thereof. The terms may not provide for usage rules for the App that are in conflict with the Apple Media Services Terms and Conditions as of the effective date.

Maintenance and Support:

Loheden AI Solutions AB is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. You and Loheden AI Solutions AB acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

Warranty:

Loheden AI Solutions AB is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Loheden AI Solutions AB.

Product Claims:

You and Loheden AI Solutions AB acknowledge that Loheden AI Solutions AB, not Apple, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

Third-Party Beneficiary:

You and Loheden AI Solutions AB acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof.